The organisation ready to handle your assistance request
Sailornet provides subscribers with a 24-hour Operations Centre and a network of marine operators for boat recovery and the underwater interventions covered by the contract.
OUR SERVICES
Core services
- Discover the service — Boat recovery
Boat recovery
When a breakdown makes it unsafe to carry on sailing, Sailornet coordinates the recovery of your boat to the port set out in the plan you subscribed to.
- Discover the service — Diver dispatch
Diver dispatch
The diver service covers freeing a fouled anchor and removing lines from the propeller, within the limits and conditions set out in the contract.
24-Hour Operations Centre
The operator who takes the assistance request gathers the necessary information, checks the boat's position and coordinates the response network.
Operators manage the case for the full duration of the intervention, staying in contact with the customer and with whoever is handling the recovery. The availability of vessels, response times and how operations unfold depend on weather and sea conditions, the required authorisations and the local situation.
Assistance always with you
With the Sailornet App you can send a recovery or diver-dispatch request and share your position with the Operations Center more easily.
Find the subscription that fits how you sail.
Annual plans for boats up to 24 metres, with unlimited tows within the area covered by the plan you choose.
Choose your subscription